IT services built to run your entire business
Every engagement starts with the same promise: fewer outages, faster answers, and a security posture you can actually prove to auditors and clients.
Managed IT Support
Round-the-clock monitoring and maintenance for every device, server, and application your team relies on — so small issues never become outages.
- 24/7 remote monitoring and patch management
- On-site support within 4 hours nationwide
- Vendor management — one point of contact, every vendor
Cybersecurity & Compliance
Layered defense — endpoint detection, email security, employee training, and audit-ready reporting for HIPAA, SOC 2, and PCI DSS.
- 24/7 threat monitoring & incident response
- Employee phishing simulations & security training
- Compliance reporting for HIPAA, SOC 2, PCI DSS
Cloud Infrastructure
Migration, architecture, and cost optimization across Azure, AWS, and Google Cloud — built for performance and secured by default.
- Zero-downtime migrations from legacy systems
- Cost optimization & monthly cloud spend reviews
- Hybrid & multi-cloud architecture design
Network, help desk & disaster recovery
Network Operations
Design, segmentation, and 24/7 monitoring of switches, firewalls, Wi-Fi, and SD-WAN across every location.
24/7 Help Desk
Live engineers — not chatbots — answering calls, tickets, and chats around the clock, every day of the year.
Backup & Disaster Recovery
Encrypted, geo-redundant backups tested monthly, with recovery time objectives measured in minutes.
From assessment to always-on, in four steps
Assess
A free audit of your network, endpoints, and security posture — no obligation.
Design
A custom IT roadmap and flat-rate proposal tailored to your team size and risk profile.
Onboard
Seamless migration onto Palisade's monitoring, security, and help desk stack.
Support
Ongoing 24/7 coverage, quarterly business reviews, and a dedicated account engineer.
Common questions
What does an MSP like Palisade do?
We manage your entire IT environment — help desk, monitoring, cybersecurity, cloud, and backups — for one flat monthly fee.
Is support really available 24/7?
Yes. Our help desk is staffed around the clock by live engineers with an average response time under 15 minutes.
Which industries do you serve?
Healthcare, finance, legal, manufacturing, retail, and government — with compliance support for HIPAA, SOC 2, and PCI DSS.
How is pricing structured?
Transparent, flat-rate per-user or per-device pricing. No hidden fees, no surprise invoices.